Frequently Asked Questions
- The “eConsult BASE™ Managed Specialty” option enables the requesting provider to submit cases to a regional or Provincial eConsult BASE™ Managed Specialty group, which is a group of specialists responding to cases for a given specialty or sub-specialty (e.g. pediatric cardiology). The case is then assigned based on specialist availability.
- The “Specific Provider or Group” option enables the requesting provider to submit cases directly to individual specialists or (self-managed) groups by searching in a directory. Members within the Self-Managed group, are responsible for specialist recruitment, group administration and case assignment; cases are managed by a case assigner appointed by the group/organization.
- Specialists are located across the province
- Currently, the provincial eConsult BASE™ managed service on the OTNhub (otnhub.ca) offers access to over 135 specialist groups, including dermatology, psychiatry, endocrinology, cardiology, hematology, and pediatrics. See full list of the current specialty groups: view list.
- Regional eConsult BASE™ managed groups are currently available across most of Ontario. To set your priority regions to have cases sent to a regional group of specialists (where available) please review our video.
- If there is a specialty you would like to see, let us know at eConsultCOE@toh.ca
- The service is available at no cost to the patient and the provider
- Where applicable, family physicians can bill OHIP using the K738 fee code
- Providers receiving a salary will not receive additional compensation for using eConsult
- See the OMA quick reference guide “OHIP Payments for E-Consultation Services for Referring Physicians (K738)” for more information
The eConsult COE has collaborated with OntarioMD and the Canadian Medical Protective Association (CMPA) to develop a Frequently Asked Questions document on managing liability risk. View document for more detailed information.
- Independently submit eConsults using the OTNhub web-platform
- Send an eConsult using your existing Ocean eReferral workflow
- Submit an eConsult through a full EMR Integration
- Initiate an eConsult using the Contextual Launch functionality, from your EMR
- Manage your eConsults leveraging support from a delegate within your practice