The Ontario eConsult Centre of Excellence
The Ontario eConsult Centre of Excellence (eConsult COE), established in January 2018 and housed at The Ottawa Hospital, provides clinical leadership and program oversight for the Ontario eConsult Program and aims to enable eConsult access across Ontario. The eConsult COE is led by the co-founders of eConsult BASE™ (Building Access to Specialists through eConsultation), the co-executive directors, Dr. Clare Liddy (Bruyère Research Institute) and Dr. Erin Keely (The Ottawa Hospital).
Who we are
Dr. Clare Liddy, MD
Dr. Erin Keely, MD
Responsible for overall Ontario eConsult Program implementation and operations of the eConsult Center of Excellence. Liaises with program and delivery partners to provide strategic guidance and operational support in support of the spread and scale of eConsult across Ontario.
Responsible for coordination of program operations including platform upgrades, policies & procedures, financial planning and project management. Lead for Specialist engagement, registration, support, remuneration and the oversight of eConsult BASE™ managed groups.
Responsible for Primary Care engagement, registration & support of the eConsult program across the province of Ontario. Fosters relationships with Regional Leads and individual regions to develop strategies, policies and procedures to implement and increase end-user adoption of eConsult into Primary Care practices.
Responsible for Specialist onboarding, engagement, remuneration, and oversight of eConsult BASE™ managed groups. Provides support for eConsult integrations and special projects.
Responsible for case assignment, support and remuneration, website development/updates, reporting and data analysis of the Ontario eConsult Centre of Excellence.
Responsible for regular data analysis and reporting for the Ontario eConsult Program and support for program evaluation and research.
eServices Administrative Coordinator – eConsult
Responsible for managing the day to day operations of the eConsult Program, including addressing physician questions, case assigning, developing meeting materials for our various committees, and coordinating meetings.
Karima El Bilali
eServices Project Analyst – eConsult
Responsible to project manage the expansion of the Triaging Referrals to eConsult (TReC) initiative in Ontario.