The Ontario eConsult Centre of Excellence

The Ontario eConsult Centre of Excellence (eConsult COE), established in January 2018 and housed at The Ottawa Hospital, provides clinical leadership and program oversight for the Ontario eConsult Program and aims to enable eConsult access across Ontario. The eConsult COE is led by the co-founders of eConsult BASE™ (Building Access to Specialists through eConsultation), the co-executive directors, Dr. Clare Liddy (Bruyère Research Institute) and Dr. Erin Keely (The Ottawa Hospital).

Who we are

Dr. Clare Liddy, MD

Co-Executive Director

Primary Care Lead

Family Physician

Provides clinical leadership and oversight from a primary-care perspective for the Ontario eConsult Program. Co-chair of the eConsult Clinical Advisory Group.

Dr. Erin Keely, MD

Co-Executive Director

Specialist Lead

Endocrinologist

Provides clinical leadership and oversight from a specialist perspective for the Ontario eConsult Program. Co-chair of the Ontario eConsult Steering Committee.

Katelyn Balchin

Program Director

Responsible for overall Ontario eConsult Program implementation and operations of the eConsult Center of Excellence. Liaises with program and delivery partners to provide strategic guidance and operational support in support of the spread and scale of eConsult across Ontario.

Emilie Valiquette

eServices Program Lead

Responsible for coordination of program operations including platform upgrades, policies & procedures, financial planning and project management. Lead for Specialist engagement, registration, support, remuneration and the oversight of eConsult BASE™ managed groups.

Andrea Huck

Integrated eServices Lead

Responsible for Primary Care engagement, registration & support of the eConsult program across the province of Ontario. Fosters relationships with Regional Leads and individual regions to develop strategies, policies and procedures to implement and increase end-user adoption of eConsult into Primary Care practices.

Elizabeth Donohue

eServices Advisor – eConsult

Responsible for Specialist onboarding, engagement, remuneration, and oversight of eConsult BASE™ managed groups. Provides support for eConsult integrations and special projects.

Joe Fatica

eServices Program Coordinator – eConsult

Responsible for case assignment, support and remuneration, website development/updates, reporting and data analysis of the Ontario eConsult Centre of Excellence.

Danica Goulet

Research Analyst

Responsible for regular data analysis and reporting for the Ontario eConsult Program and support for program evaluation and research.

Casandra Woodward

eServices Administrative Coordinator – eConsult

Responsible for managing the day to day operations of the eConsult Program, including addressing physician questions, case assigning, developing meeting materials for our various committees, and coordinating meetings.

Karima El Bilali

eServices Project Analyst – eConsult

Responsible to project manage the expansion of the Triaging Referrals to eConsult (TReC) initiative in Ontario.