The Ontario eConsult Centre of Excellence
The Ontario eConsult Centre of Excellence (eConsult COE), established in January 2018 and housed at The Ottawa Hospital, provides clinical leadership and program oversight for the Ontario eConsult Program and aims to enable eConsult access across Ontario. The eConsult COE was founded by Dr. Clare Liddy (Bruyère Research Institute) and Dr. Erin Keely (The Ottawa Hospital), co-founders of eConsult BASE™ (Building Access to Specialists through eConsultation), and is currently under the leadership of Executive Director Dr. Erin Keely.
Who we are
Clare Liddy, MD
Leads the dedicated evidence-based evaluation program for the Ontario eConsult Program to support strategic service enhancements and quality improvements.
Erin Keely, MD
Provides clinical leadership and oversight for the Ontario eConsult Centre of Excellence. Works in partnership with the eHealth Centre of Excellence as the Specialist lead for the Ontario eServices Program. Co-chair of the Clinical Advisory Group.
Advising on strategy with particular focus on technical/operational evolution, including integrations of eConsult with EMRs, HIS, eReferral systems, and associated workflows/impacts.
Digital Health Manager at Ontario Health East, Co-chair of the Provincial eServices Technical Advisory Group and oversees the operations and evolution of Champlain BASE™ eConsult service.
Marilyn Crabtree, MD
Primary Care Lead
Provides clinical leadership and oversight from a Primary Care perspective for the Ontario eServices Program.
Director of Business Development and Strategic Partnerships
The Ottawa Hospital
Collaborates closely with the Program Director to oversee the operational leadership of the eConsult Program and represent the Ottawa Hospital’s involvement.
Responsible for overall Ontario eConsult Program implementation and operations of the eConsult Center of Excellence. Liaises with program and delivery partners to provide strategic guidance and operational support in support of the spread and scale of eConsult across Ontario.
Responsible for coordination of program operations including platform upgrades, policies & procedures, financial planning and project management. Lead for Specialist engagement, registration, support, remuneration and the oversight of eConsult BASE™ managed groups.
Responsible for Primary Care engagement, registration & support of the eConsult program across the province of Ontario. Fosters relationships with Regional Leads and individual regions to develop strategies, policies and procedures to implement and increase end-user adoption of eConsult into Primary Care practices.
Responsible for Specialist onboarding, engagement, remuneration, and oversight of eConsult BASE™ managed groups. Provides support for eConsult integrations and special projects.
Responsible for case assignment, support and external remuneration, website development/updates, and monthly reporting/data analysis of the Ontario eConsult Centre of Excellence.
Responsible for regular data analysis and reporting for the Ontario eConsult Program and support for program evaluation and research.
eServices Administrative Coordinator – eConsult
Responsible for managing the day to day operations of the eConsult Program, including addressing physician questions, case assigning, developing meeting materials for our various committees, and coordinating meetings.
Karima El Bilali
eServices Project Analyst – eConsult
Responsible to project manage the expansion of the Triaging Referrals to eConsult (TReC) initiative in Ontario.