eConsult is a secure web-based tool that allows a physician, nurse practitioner or midwife timely access to specialist advice for all patients and often eliminates the need for an in-person specialist visit.
eConsult BASE™ Managed Specialty Model
eConsults are sent to a group of specialists from across the province in a specific specialty and each case is assigned to an individual specialist by a case assigner.
eConsults are sent directly to individual specialists or to a specific (organization-based) group, searchable within the directory.
Is being an eConsult specialist right for me?
Specialists enrolled with Ontario eConsult are expected to:
Have a desire to improve equitable access
Be experienced practitioners in good standing with their regulatory body
Respond to requesting provider questions within 7 days (median response time is 1 day)
Have an interest in providing collegial, educational replies
Contribute to a community of practice with physicians and nurse practitioners in their region
* Reference: Keely, E., Williams, R., Epstein, G., Afkham, A, et Liddy, C. (2018). Specialist Perspectives on Ontario Electronic Consultation Services, Telemedicine and e-Health.
“I feel I have saved many face to face consults. Most of those would require a lot of time and waiting for patients, yet I only need 5 minutes to answer the question. This is very good, patient centred care.” -Specialist, Champlain region
How do I sign up?
For Specialist sign up process: view document. To be contacted by your regional deployment team, please fill out our intake form.
What options do specialists have to provide eConsult services?
All eligible specialists are able to provide eConsults through Ontario eConsult direct to specialist option accessed through the OTNhub.ca.
Some specialists (depending on geographical region, identified need, personal preference) will join a eConsult BASE™ managed specialty group where cases will be assigned to them.
How are specialists compensated for providing an eConsult?
The service is available at no cost to the patient and the provider
Specialists providing services on eConsult are paid an hourly rate, pro-rated based on the length of time it takes to complete an eConsult.
Providers receiving a salary or paid through alternate funding arrangements may not receive additional compensation for using eConsult.
How do I provide an eConsult?
For a quick PDF guide on how to provide an eConsult: view document.
For more detailed instructions on how to provide an eConsult view document.